Return and Refund Policy

We want you to feel confident and professional in your purchase. If you are not entirely satisfied with your purchase, we’re here to help.

I. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

Timeframe: You have [Insert Number, e.g., 14] days from the date of delivery to initiate a return.
Condition: The item must be unused, unworn, unwashed, and in the same condition that you received it.
Packaging: It must be in the original packaging with all original tags attached.

II. Non-Returnable Items

Certain items cannot be returned for hygiene or customization reasons, including:

Gift cards.
Undergarments or intimate apparel.
Items that have been tailored or altered specifically for you.
"Final Sale" items.

III. The Return Process

Contact Us: Email us at [Insert Email Address] with your Order ID and reason for return.
Approval: We will review your request and send you instructions on how and where to send your package.
Shipping: You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

IV. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Number, e.g., 7-10] business days.

V. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for a different size, please contact us.

Monochrome Chiffon Tie-Neck Midi Dress

Monochrome Chiffon Tie-Neck Midi Dress

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